AV Service Technician - Crestron

TEKsystems; Louisville (KY); Hybrid; USD 83,000 - 114,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Short/long-term disability

HSA

Transportation benefits

Employee Assistance Program

PTO

Job summary

TEKsystems is seeking an AV Service Engineer to service existing customers in the Louisville area. The role involves on-site troubleshooting of AV systems in board rooms and conference centers, with dispatch to the Indianapolis/Louisville/Cincinnati region as needed.

Qualified candidates will have extensive experience with major AV brands such as Crestron and Biamp, with strong customer interfacing skills and the ability to work from home while traveling to client sites.

Qualifications

• 3 years minimum field service experience in AV troubleshooting.
• Experience with Crestron systems preferred; ability to reverse engineer legacy AV systems.
• Ability to interpret and debug complex AV networks and devices.

Responsibilities

• Troubleshoot and resolve AV issues in executive board rooms and conference centers.
• Provide in-person troubleshooting and interface with enterprise customers.
• Lead and mentor junior field techs and write concise service reports.

Skills

Audiovisual

Cat6

Audio

Service

Video conferencing

Installation

Troubleshooting

Customer interfacing

Education

Two-year diploma

CTS certification

Tools

Crestron

Extron

Biamp

QSC

Cisco

Poly

Logitech

Luxul

NETGEAR

Video wall brands

AMX

Job description

Potential candidates must reside near the Indianapolis / Louisville / Cincinnati area The successful candidate will work from home and will be dispatched to client sites in the Indianapolis / Louisville / Cincinnati area to troubleshoot and resolve AV issues found in Board rooms and conference rooms.

Description

TEKsystems is looking for a AV Service Engineer to service their existing customers in the area. Seeking candidates who are well versed troubleshooters in Audio Video technology. Potential candidates must have experience with major AV brands such as Crestron and Biamp. Will be providing in person troubleshooting of audio video systems found in executive board rooms and conference centers. Must be professional and have the ability to interface with enterprise customers.

Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or Systems

• Minimum of 3 or more years of experience with AV troubleshooting
• AV troubleshooting - Looking for candidates who can troubleshoot and understands Crestron systems
• Ability to reverse engineer legacy AV systems
• Ability to debug newly built systems
• Skills: Ability to troubleshoot and resolve complex technical issues with the following products and related systems:
• Extron equipment
• Biamp, QSC audio DSP products and systems
• Cisco, POLY, LOGITECH video conference systems
• Luxul, NETGEAR, CISCO switches
• Video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems
• Testing- Someone that has done testing with multimeter and can troubleshoot issues
• Ability to research and specify replacement products
• Intermediate to advanced AV Networking skills
• Customer interfacing- Someone that does customer service work and interfaces with customers regularly.

Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or systems:

• Custom Control systems: Crestron DM and NVX / AMX
• Complex audio video systems found in executive board rooms and conference centers
• Video teleconferencing equipment and systems
• Audio Visual over IP (AVoIP) networks for the use of audio-visual data over LAN, WAN and internet.
• Audio DSP based systems to include amplifiers, speakers and microphones
• Projection display devices and systems
• Video wall equipment and systems.
• Digital signage equipment and systems
• To a lesser degree: RF Systems (analog and digital)

Other Responsibilities

• Ability to conduct Preventative Maintenance testing
• Site surveys related to service agreement quotes
• Ability to write concise service reports and or system site surveys
• Excellent verbal and written skills
• Ability to successfully manage multiple service projects
• Ability to lead and mentor junior/intermediate level field service techs

Education

• A two-year diploma from a college of technical school, or equivalent experience
• CTS certification highly preferred, or equivalent experience

Experience

3 years minimum field service experience

Other

• Must maintain a valid driver’s license with clean driving record
• Must be able to stand, kneel and/or crouch for long periods of time
• Must be able to climb ladders and scaffolding
• Must be able to lift in excess of 50 pounds

Skills

Audiovisual, Cat6, Audio, Service, Video conferencing, Installation

#cblx

Job Type & Location

This is a Contract position based out of Louisville, KY.

Pay And Benefits

The pay range for this position is $40.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Louisville,KY. Application Deadline This position is anticipated to close on Sep 26, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.