Audio Visual Specialist

Caelum Research Corporation; Fort Sill (OK); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Job summary

Caelum Research Corporation seeks an Audio Visual Specialist to deliver on-site IT and AV support for Fort Sill classrooms. You will manage equipment, troubleshoot AV systems, and coordinate with government personnel for events requiring video conferencing and presentations.

The role emphasizes hands-on maintenance, daily ticketing, and inventory control, with training in Crestron/AMX/Biamp/Extron and an InfoComm CTS preference. Fort Sill on-site placement with full-time hours.

Qualifications

• Associate degree or 3+ years of technically related AV support experience.
• Direct experience with classroom AV systems is preferred.
• Crestron/AMX/Biamp/Extron familiarity or training is a plus.

Responsibilities

• Provide daily on-site operational and sustainment support for classroom AV equipment.
• Track workload and tickets using AESMP and SharePoint systems.
• Perform monthly preventative maintenance on installed AV equipment and ensure proper functionality.

Skills

AV support

On-site support

Customer communication

Education

Associate’s degree or 3 years related AV field experience

Education in IT discipline (see details)

Tools

Crestron

AMX

Biamp

Extron

Job description

Position: Audio Visual Specialist

Supported Program: U.S. Army Fires Center of Excellence

Clearance Requirement: DoD Secret

Location: On-site at Fort Sill, OK

Role Overview

We are seeking a highly skilled Audio Visual Specialist to provide Information Technology (IT) and Knowledge Management services for the Fire Center of Excellence, Fort Sill (USAFCOEFS) and its subordinate organizations. The successful candidate will provide daily on-site operational and sustainment support for installed classroom audiovisual equipment (hardware, software and ancillary and associated items of equipment to include networking and TEAMS video conferencing for FCP classrooms.

Core Responsibilities & Technical Qualifications

• Provide daily on-site operational and sustainment support which includes maintaining on a daily basis, a log of performance tasks, customer requests, and known issues.
• Utilize the Army Enterprise Service Management (AESMP), to track and capture workload..
• Capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and SharePoint FCP Repository.
• Provide status reporting of daily activities, recurring or significant issues, classroom maintenance/preventative maintenance checks and services and problems resolved.
• Perform monthly preventative maintenance of each installed FCP classroom audiovisual equipment by cleaning/dusting projectors and audiovisual equipment cabinet as needed.
• Identify, troubleshoot and resolve classroom equipment performance issues and replace parts as required.
• Serve as the classroom support representative for FCP and maintain routine communications with the government, perform weekly inventory of shelf stock equipment and items.
• Maintain Common Operating Picture (COP) of all FCP Classrooms
• Assist on-site Government and other personnel with daily classroom operation of audiovisual equipment including the providing of user training as needed.
• Enter sustainment tickets into FCP SharePoint ticketing system and monitor tickets until successful completion and ticket close-out.
• Maintain proper accountability of equipment and repair parts to support daily troubleshooting, repair and preventative maintenance for FCP classrooms.
• Interpret audiovisual signal flow wiring diagrams and schematics; Repairing communication cabling as needed.
• Coordinate with customers to determine audiovisual requirements, conduct site surveys at various locations on the installation to verify access to power outlets, furniture arrangements, and number of speakers required.
• Receive requests for audiovisual equipment and set-up to record ceremonies such as change-of-command, retirements, awards, special occasions, presentations and other events, as well as conferences of up to a few days in length.
• Determine quantity and configuration position of equipment, pack, transport to and from work site, install, adjust, maintain and operate audiovisual equipment, supporting the Command’s and authorized customers’ events.
• Test systems prior to presentation or ceremony, set up and operate audiovisual equipment, monitor output during presentations, adjust audio mixers, filters, and acoustic equalizers to prevent distortion and to ensure high-quality sound reproduction.
• Develop and manage the audiovisual loaner program by maintaining, issuing and receiving audiovisual equipment.

Education and Experience Requirements

Candidates must meet the following education and experience. Education must be in a directly related IT discipline (e.g., Computer Science, Information Systems, Computer/Software Engineering, Management Information Systems, or Computer Forensics/Security).

• Associate’s degree or 3 years of technically related field experience in providing audio visual support.
• Crestron, AMX, Biamp and Extron training preferred.

Certifications

• Must at a minimum possess an InfoComm International Certification in Audiovisual Technology. It is preferred that candidates possess an InfoComm International Certification (CTS) in Audio Visual Technology Installation.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person