Audio Visual Manager

The Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

The Houstonian Hotel, Club & Spa is seeking an Audio Visual Manager to oversee all AV operations for events, meetings, and conferences. You will lead a team of AV technicians, coordinate with clients and internal teams, and ensure high-quality execution that aligns with the luxury standard of the property.

The role requires strong leadership, technical expertise in AV systems, and the ability to manage schedules, budgets, and post-event reporting while maintaining discretion and professionalism.

Qualifications

• Bachelor’s degree or equivalent in AV/communications or related field.

Responsibilities

• Oversee daily AV operations for events, meetings, and presentations.
• Coordinate AV setup and breakdown for events, ensuring timeliness and quality.
• Troubleshoot real-time technical issues during events.
• Hire, train, and supervise AV technicians and support staff.
• Create staff schedules and assign tasks based on event needs.
• Conduct performance evaluations and provide coaching.
• Collaborate with planners and clients to understand AV requirements.
• Conduct site visits and pre-event walkthroughs to assess needs.
• Provide on-site support and client-facing service during events.
• Maintain inventory of AV equipment and supplies.
• Recommend and manage procurement of new AV technologies.
• Assist in developing and managing the AV department budget.
• Track expenses, labor, and equipment usage for reporting.

Skills

Leadership

Communication

Problem solving

Team supervision

Event coordination

Client-facing services

Education

Bachelor’s degree in Audio Engineering, Communications, or related field

Tools

Crestron

Q-SYST

Dante

Shure

Job description

Job Summary

The Audio Visual Manager is responsible for overseeing all aspects of AV operations, including the setup, maintenance, and operation of audio, video, lighting, and presentation systems. This role ensures seamless execution of events, meetings, and conferences, while managing a team of AV technicians and coordinating with clients, vendors, and internal departments. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

Essential Job Functions

Operational Management

• Oversee daily AV operations for events, meetings, and presentations.
• Ensure all AV equipment is properly maintained, stored, and operational.
• Coordinate AV setup and breakdown for events, ensuring timeliness and quality.
• Troubleshoot technical issues in real-time during events.

Team Leadership

• Hire, train, and supervise AV technicians and support staff.
• Create Staff Schedules and assign tasks based on event needs.
• Conduct performance evaluations and provide ongoing coaching.

Client & Stakeholder Coordination

• Collaborate with event planners, clients, and internal teams to understand AV requirements.
• Conduct site visits and pre‑event walkthroughs to assess technical needs.
• Provide on‑site support and client‑facing service during events.

Equipment & Inventory Management

• Maintain inventory of AV equipment and supplies.
• Recommend and manage procurement of new AV technologies.
• Ensure compliance with safety and operational standards.

Budgeting & Reporting

• Assist in developing and managing the AV department budget.
• Track expenses, labor, and equipment usage for reporting and billing.
• Provide post‑event reports and feedback to improve future services.

Knowledge And Skills

• Bachelor’s degree in Audio Engineering, Communications, or related field (or equivalent experience).
• 5+ years of experience in AV operations, with at least 2 years in a supervisory role.
• Proficiency with AV systems (e.g., Crestron, Q‑SYST, Dante, Shure, etc.)
• Strong leadership, communication, and problem‑solving skills.
• Ability to work flexible hours, including evenings and weekends.
• In-depth working knowledge of camera and lighting techniques.
• Strong working knowledge of Audio‑Visual editing equipment and software.
• Audio Visual equipment troubleshooting skills.
• Previous experience working in a technical capacity with a variety of audio‑visual systems and equipment is strongly preferred.
• Hours required: Scheduled days and hours vary based on departmental needs. Must be able to work in the evening or weekends occasionally.

Physical Job Requirements

• Physical Stamina: Sit for extended periods of time, see and read a computer screen and printed matter with or without vision aids, enter data into computer, operate standard office equipment, use a telephone, hear and understand at normal levels and on the telephone, speak so that others may understand at normal levels and on the telephone, stoop, reach overhead, grasp, push, pull, move or lift up to 50 lbs. on an occasional basis. Climb a 14’ ladder to hang lights.
• Hearing / Speech: Must be able to effectively engage in one‑on‑one communication with guests, members, and customers and use a 2‑way radio to communicate clearly and accurately with co‑workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.