Audio/Visual Banquet Captain

General Hotels Corporation; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

401(k) with company match

Generous Time Off Package

Job summary

A leading hotel management company in Indianapolis is seeking an experienced Audio/Visual Banquet Captain. This role involves setting up and managing audio/visual equipment for events while ensuring client requests are met. Candidates should have strong communication skills, multitasking abilities, and experience with A/V equipment setup. The position requires flexibility to work varied hours, including evenings and weekends, offering competitive benefits such as medical insurance and a generous time off package.

Qualifications

• Strong communication skills in English, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Ability to stand, walk, bend, lift, and perform other movement required.
• Previous A/V equipment set-up experience is required; prior hotel experience is preferred.

Responsibilities

• Setting up and taking down Audio/Visual equipment.
• Inspecting and setting up equipment per specifications.
• Working with clients to ensure their requests are met.
• Troubleshooting any technical issues that arise.
• Managing inventory of banquet items.

Skills

Strong communication skills in English

Ability to multitask

Attention to detail

Ability to work under pressure

Teamwork

Flexibility in schedule

Job description

Overview

General Hotels Corporation has an immediate opening for an Audio/Visual Banquet Captain to join our hotel team at the Crowne Plaza Indianapolis Airport Hotel. Reporting to the Director of Banquets, the Audio/Visual Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel.

Location

Crowne Plaza Indianapolis Airport, 2501 S. High School Rd., Indianapolis, IN

Responsibilities

• Setting up and taking down equipment, including: Microphones, Monitors, Projectors, Projection Screens, Lighting, and Laptops.
• Inspecting and setting up all Audio/Visual Equipment per the Banquet Event Order’s exact specifications.
• Working with clients in a professional manner to ensure their Audio and Visual requests are met.
• Troubleshooting any technical issues that may arise.
• Ensuring equipment is properly stored.
• Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time.
• Performing Pre-Event meetings with team members, the sales department, and clients.
• Managing inventory of banquet items and notifying Banquet Director when items are low in inventory.

Qualifications

• Strong communication skills in English, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Ability to work well under pressure.
• Ability to stand, walk, bend, lift, and perform other movement required to effectively set up and take down A/V equipment.
• Ability to move and carry A/V Equipment, including microphones, screens, projectors, monitors, and other heavy banquet equipment.
• Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
• Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed.
• Previous A/V equipment set-up experience is required; prior hotel experience is preferred.

Benefits

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.