Banquet Captain

General Hotels Corporation; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

401(k) with company match

Hotel Room Discounts

Generous Time Off Package

Job summary

General Hotels Corporation is seeking a Banquet Captain for the Crowne Plaza Indianapolis Airport Hotel. In this role, you will be responsible for event setup and teardown, ensuring the highest quality service for guests. Ideal candidates should possess excellent customer service skills and strong communication abilities. The job offers various benefits, including medical insurance and a 401(k) plan. Join our dedicated team in providing exceptional hospitality experience.

Qualifications

• Excellent customer service skills required for guest interactions.
• Strong verbal and written communication skills in English.
• Multitasking abilities needed to handle various tasks effectively.

Responsibilities

• Set up and take down banquet equipment as needed.
• Ensure event preparation meets specifications from the Banquet Event Order.
• Manage inventory of banquet items.

Skills

Excellent customer service skills

Strong communication skills in English

Ability to multitask and prioritize tasks effectively

Attention to detail and accuracy

Ability to work well under pressure

Ability to stand, walk, bend, lift

Team-oriented atmosphere

Flexibility to work various hours

Job description

General Hotels Corporation has an immediate opening for an Banquet Captain to join our hotel team at the Crowne Plaza Indianapolis Airport Hotel. Reporting to the Banquet Manager, the Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel.

Responsibilities

• Setting up and taking down equipment
• Inspecting and setting up per the Banquet Event Order’s exact specifications.
• Working with clients in a professional manner
• Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time.
• Performing Pre-Event meetings with team members, the sales department, and clients
• Managing inventory of banquet items and notifying the Banquet Manager when items are low in inventory.

Qualifications

• Excellent customer service skills
• Strong communication skills in English, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work well under pressure
• Ability to stand, walk, bend, lift, and perform other movement required to effectively set up and tear down banquet service
• Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
• Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed.

Benefits

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award‑winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E‑Verify to confirm employment eligibility.