Audio-visual(AV) Engineer

Decca Recruiting; Plano (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology recruiting firm is looking for an AV/UC Engineer with 3-5 years of experience in supporting sophisticated AV/UC systems. The candidate will be responsible for managing the vulnerability lifecycle, configuring hardware, and collaborating across IT teams. Ideal applicants should have expertise in major systems like Microsoft Teams Rooms, Zoom, and WebEx, along with strong skills in networking, cybersecurity, and cloud platforms. This role offers the flexibility to work in a hybrid setting from Plano, Texas.

Qualifications

• 3-5 years in L3 (Tier 3) support and maintenance of integrated AV/UC systems.
• Expert-level knowledge of Microsoft Teams Rooms, WebEx, and Zoom applications.
• Expert in configuring and managing Windows and Android based UC systems.

Responsibilities

• Manage the full vulnerability lifecycle for UC systems.
• Configure and troubleshoot AV hardware and conferencing solutions.
• Work across IT Security and Network Engineering teams.

Skills

AV/UC platforms administration

Cloud infrastructure skills

Advanced networking knowledge

Cybersecurity principles

Leadership and communication

Tools

Poly

Cisco

Logitech

Crestron

Biamp

Q-SYS

Microsoft Teams

Zoom

WebEx

Azure

AWS

GCP

Job description

Candidate can work Hybrid from Plano / McLean or Richmond.

Core AV Platforms: Deep technical mastery of hardware, firmware, and programming environments for Poly, Cisco, Logitech, Crestron, Biamp, and Q-SYS configuration, control code debugging, and API integration.

Endpoint & Conferencing Systems: Expert in platform-specific deployment, configuration, and troubleshooting for Microsoft Teams Rooms, Zoom Rooms, and Cisco WebEx.

Own the Vulnerability Lifecycle: Act as the subject matter expert (SME) responsible for the full vulnerability management lifecycle for UC systems (e.g., UC Room software, Crestron, Q-SYS, DSPs, MTR, and Zoom Room devices).

Looking for someone with strong administration components, and cloud infrastructure skill.

3 years of administrative experience with UC Platforms including MS Teams, WebEx, Zoom, Google Meet.

Experience configuring AV hardware such as Extron, Crestron, QSYS, Biamp, Shure, Poly, Cisco, Logitech.

Extensive experience with enterprise networking and a strong understanding of cybersecurity principles as they apply to AV and IT networks.

Experience with cloud platforms (e.g., Azure, AWS, GCP).

Exceptional leadership, communication, and presentation skills.

Focus on the AV UC engineering and administrative, and Zoom, Poly, Crestron, QSYS technologies. Also AWS cloud, automation, and cybersecurity skills.

Required Qualifications

• 3-5 years in L3 (Tier 3) support, troubleshooting, and maintenance of complex, integrated AV/UC systems.
• Expert-level knowledge of major UC applications and endpoints, including Microsoft Teams Rooms (MTR), WebEx and Zoom Rooms, including their Windows/Android operating systems and application logs.
• Expert-level experience configuring and managing Windows and Android based UC rooms and standard based video conferencing. Including Poly, Cisco, and Logitech hardware.
• Networking Fundamentals: Expert knowledge of IP networking, QoS (Quality of Service), VLANs, and security protocols.

Core Competencies

• Systematic Problem Solving: Exceptional ability to translate a security report finding into a clear, executable remediation plan.
• Security Mindset: A proactive, "security-first" approach to platform design and operational maintenance.
• Automation Advocate: Strong desire to eliminate manual effort through secure and repeatable scripting.

Cross-Functional Collaboration

Ability to work effectively across IT Security, Network Engineering, and UC Operations teams.