AUDI TECHNOLOGY SPECIALIST / TECHNOLOGIST

Audi Orange Park; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) with Company Match

PTO & Paid Leave Time

Employee discounts on vehicles, parts,

Job summary

Hanania Automotive Group is seeking an Audi Technology Specialist in Jacksonville, FL to serve as the in-house expert on all Audi technology. You’ll help customers and staff understand infotainment, connectivity, personalization, and driver-assistance features during deliveries and training sessions.

You’ll stay current on new models, software updates, and feature sets, assisting with registrations and setups while supporting the sales team to deliver a memorable, technology-driven experience.

Qualifications

• Technology-savvy and able to explain complex features clearly.
• Provide technology orientations during vehicle deliveries.
• Explain infotainment, personalization, connectivity, and driver-assistance features.

Responsibilities

• Be the go-to technology expert for customers and employees.
• Conduct comprehensive technology orientations during vehicle deliveries.
• Explain Audi Connect, CarPlay/Android Auto, Bluetooth, and connected services.

Skills

Technology expertise

Customer service

Communication

Presentation skills

Problem solving

Tools

Apple CarPlay

Android Auto

Bluetooth

myAudi

Infotainment systems

Navigation

Job description

Audi Technology SpecialistKnow the Technology. Own the Experience. Become the Audi Expert.Audi Orange Park | Jacksonville, FL | Full-TimeAre You the Person Everyone Calls When Technology Stops Making Sense?At Audi Orange Park, we're looking for a technology-savvy, outgoing, and customer-focused Audi Technology Specialist to become our in-house expert on all things Audi technology.Today's Audi vehicles are packed with advanced technology, connectivity, personalization, and driver-assistance features. Your job is to make sure our customers don't just drive away in an Audi—they understand it, enjoy it, and know how to get the most out of it.If you're naturally curious, love technology, and can explain complicated features in a way that makes sense, we want to meet you.The Hanania AdvantageAt Hanania Automotive Group, we invest in people who are passionate about what they do and create opportunities to grow.We Offer:Competitive compensationMedical, Dental & Vision InsuranceVoluntary BenefitsCompany-Paid Life Insurance401(k) with Company MatchPaid Time Off (PTO) & Paid Leave Time (PLT)Ongoing manufacturer training and developmentCareer growth opportunities throughout Hanania Automotive GroupEmployee discounts on vehicle purchases, parts, and serviceA collaborative, innovative, technology-driven environmentHow You'll Make an ImpactYou'll be the go-to technology expert for both customers and employees at Audi Orange Park.Conduct comprehensive technology orientations during vehicle deliveries.Explain infotainment, personalization, connectivity, and advanced driver-assistance features.Complete Audi connect registration, setup, and troubleshooting.Complete Delivery Plus requirements and ensure Audi delivery standards are met.Conduct second deliveries for customers who want additional assistance after taking their vehicle home.Assist customers with Apple CarPlay, Android Auto, Bluetooth, myAudi, navigation, key-user setup, and connected services.Answer technology questions from existing Audi customers.Stay current on new Audi models, software updates, technology, and product features.Partner with the Sales Team to create a seamless, memorable delivery experience.Train and support Sales Associates on Audi technology and vehicle features.Become the person everyone turns to when they need an Audi technology answer.What Sets You ApartWe're looking for someone who can combine technology expertise with exceptional people skills.Extremely comfortable with smartphones, apps, computers, Bluetooth, connected technology, and infotainment systems.Naturally curious and excited to learn new technology.Patient and able to explain complicated concepts in simple, easy-to-understand terms.Confident working one-on-one with luxury customers.Professional, polished, and personable.Excellent communication and presentation skills.Organized and detail-oriented.Comfortable troubleshooting technology and solving problems.Automotive experience is helpful, but technology expertise and customer service skills are more important.Valid driver's license with an acceptable driving record.Must successfully pass a pre-employment background check and hair follicle drug screening.The Hanania WayAt Hanania Automotive Group, we believe the customer experience doesn't end when the paperwork is signed. The Hanania Way means going above and beyond to make sure every customer feels confident, valued, and taken care of.As the Audi Technology Specialist, you'll own a critical part of that experience.You're not here to sell cars. You're here to make sure customers know what their Audi can do—and love every minute of using it.If you're the person your friends and family already call when they can't figure out their phone, their car, or anything involving technology, we want to meet you.Apply today and experience The Hanania Advantage!Equal Opportunity EmployerHanania Automotive Group is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local law. Employment is contingent upon successfully passing a pre-employment background check, hair follicle drug screening, and verification of a valid driver's license with an acceptable driving record.