Auction Support Associate

Steffes Group; Litchfield (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid time off

HSA with company contribution

Life insurance

Disability insurance

Wellness programs

Career growth opportunities

Job summary

Steffes Group in Litchfield, MN is seeking a highly organized team member to help keep auctions moving. You will assist with setup, listings, tracking milestones, and post-sale activities, ensuring accuracy and completeness.

You will review titles, tax information, and supporting paperwork, manage data entry across systems, and support customers, sellers, and settlement coordination with a focus on quality and efficiency.

Qualifications

• Experience in administrative support and customer service.
• Ability to coordinate projects and logistics.
• Familiarity with finance or banking processes is a plus.
• Experience with equipment, construction, agriculture, trucking, or dealership industries is helpful.
• Hospitality or event coordination experience is advantageous.

Responsibilities

• Assist with auction setup, execution, and post-sale activities.
• Track milestones and deadlines to keep auctions on schedule.
• Coordinate photos, asset information, and auction listings.
• Review listings and documentation for accuracy.
• Support live and online auctions and coordinate settlements and pickups.
• Provide outstanding customer service by phone, email, and in person.

Skills

Administrative support

Customer service

Project coordination

Logistics

Finance

Equipment industry

Hospitality

Event coordination

Job description

Job Details

Job Location: Litchfield, MN 55355

Salary Range: $20.00 - $22.00 Hourly

Help Bring Auctions to Life

Every successful auction has a team behind the scenes making it happen.

At Steffes Group, we sell everything from construction equipment and farm machinery to businesses, land, estates, and specialty assets. Our auctions connect thousands of buyers and sellers across the world through cutting-edge online technology and live auction events.

We're looking for a highly organized, detail-oriented team member who thrives in a fast-paced environment and enjoys keeping moving pieces on track.

This role is perfect for someone who loves organization, enjoys helping customers, and takes pride in making sure every detail is handled correctly.

No two days are exactly alike. One day you might be preparing equipment listings for an upcoming auction, the next you may be helping customers, supporting a live auction event, or coordinating final settlement details.

If you're someone who loves checking things off a list, solving problems, and being at the center of a busy operation, we'd love to meet you.

What You'll Do

Keep Auctions Moving

• Assist with auction setup, execution, and post-sale activities
• Track key milestones and deadlines to ensure auctions stay on schedule
• Coordinate photos, asset information, and auction listings
• Review auction details for accuracy and completeness
• Help ensure assets, documentation, and systems are auction-ready

Be the Detail Expert

• Review listings, descriptions, and documentation for quality and accuracy
• Verify titles, VIN documentation, tax information, and supporting paperwork
• Manage data entry and updates across auction systems
• Maintain records, reports, and auction documentation
• Monitor details throughout the auction process to identify and correct issues before they become problems

Deliver Outstanding Customer Service

• Answer customer and client questions by phone, email, and in-person
• Guide sellers through auction timelines and processes
• Help facilitate payments, settlements, and pickup coordination
• Create a positive experience that keeps customers coming back

Work Alongside a Great Team

• Partner with sales, marketing, operations, and finance teams
• Share ideas that improve efficiency and customer experience
• Support live and online auctions
• Jump in where needed to help the team succeed

What Makes Someone Successful in This Role?

• Love being organized and keeping projects on track
• Enjoy working with people and providing excellent customer service
• Notice details that others miss
• Learn technology quickly and enjoy working in multiple systems
• Can manage multiple priorities without losing accuracy
• Stay calm and focused when things get busy
• Take pride in producing high-quality work

Experience That Helps

• Administrative support
• Customer service
• Project coordination
• Logistics or operations
• Banking or finance
• Equipment, construction, agriculture, trucking, or dealership industries
• Hospitality or event coordination

Why Steffes Group?

• Competitive pay based on experience
• 100% company-paid single medical and dental insurance, family coverage available
• 401(k) with company match
• Paid time off and paid volunteer time
• HSA with company contribution
• Life and disability insurance
• Employee assistance and wellness programs
• Career growth opportunities within a growing company
• Opportunity to work with a team that values collaboration, innovation, and continuous improvement

Qualifications