Auction Operations Specialist

CarMax; Los Angeles (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sick time accrual

Vacation time

Holiday pay and premium

Job summary

CarMax is seeking a Business Operations Associate in Murrieta, CA to support store operations, including sales, auctions, and appraisals. You will deliver excellent customer service, manage paperwork, and handle cash with precision in a fast-paced team setting.

The role requires strong organization, data accuracy, and communication skills, plus flexibility to work varied hours. CarMax emphasizes integrity, safety, and a collaborative work environment with opportunities for growth.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

Communication skills

Physical stamina

Discretion & confidentiality

Flexibility with schedule

Tools

Microsoft Office

Job description

CarMax is seeking a Business Operations Associate in Murrieta, CA to support store operations, including sales, auctions, and appraisals. You will deliver excellent customer service, manage paperwork, and handle cash with precision in a fast-paced team setting.

The role requires strong organization, data accuracy, and communication skills, plus flexibility to work varied hours. CarMax emphasizes integrity, safety, and a collaborative work environment with opportunities for growth.