Attorney-Represented Bodily Injury Claims Adjuster

Allstate Insurance Company; California; Remote; USD 41,000 - 100,000; Full time

Job summary

Join a forward-thinking insurance provider as a Bodily Injury Telephone Adjuster, where you will leverage your analytical skills to manage and negotiate claims effectively. This role involves investigating automobile accidents, determining coverage and liability, and ensuring customer satisfaction through excellent service. With a commitment to diversity and inclusion, this innovative company offers a supportive environment for professional growth and development. If you are detail-oriented and possess strong communication skills, this is an exciting opportunity to make a significant impact in the insurance industry.

Qualifications

• 2+ years of experience in handling bodily injury claims.
• Ability to obtain necessary adjuster licenses.

Responsibilities

• Investigate and confirm facts of loss for automobile accidents.
• Negotiate claims within authority limits.

Skills

Analytical Skills

Attention to Detail

Customer Service Orientation

Time Management

Verbal Communication

Written Communication

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Outlook

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents and directly to consumers.

Job Description

National General Insurance is currently hiring an experienced Bodily Injury Telephone Adjuster. The ideal candidate will be based in one of the following Pacific time zone states: California, Nevada, Washington, Oregon, Arizona, and possess experience in handling homeowner, commercial, or auto liability claims. Litigation experience may be necessary for this role.

The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to effectively manage and negotiate claims. Responsibilities include investigating and confirming the facts of loss for basic to advanced automobile accidents, determining coverage, liability, damages, and negotiating claims within authority limits.

Key Responsibilities:

1. Handle investigations regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with discretion and independence within increased authority levels.
2. Apply an intermediate understanding of insurance policies, industry standards, and organizational relationships.
3. Determine subrogation or fraud potential and appropriate handling.
4. Identify customer needs and work to meet them using effective customer service skills.
5. Recognize and identify vehicle body parts and understand potential property damage.
6. Partner with relevant teams on claims involving fraud or subrogation to achieve optimal outcomes.

Supervisory Responsibilities:

This position does not include supervisory duties.

Preferred Qualifications:

Education and Experience

• Bachelor's degree preferred or equivalent experience.
• At least 2 years of related experience.

Certificates, Licenses, Registrations

• Ability to obtain and maintain necessary adjuster licenses.

Functional Skills

• Customer service orientation.
• Strong verbal and written communication skills.
• Effective time management and case handling skills.
• Proficiency in Word and Outlook.

Compensation

Pay Range: $41,200.00 - $99,190.00, depending on experience and qualifications. Additional benefits and financial components are included as part of the total rewards package.

About Us

National General Holdings Corp., a member of the Allstate family, is headquartered in New York City. Established in 1939, we hold a financial strength rating of A- from A.M. Best and offer a variety of insurance products, including personal and commercial auto, homeowners, and niche insurance lines.

Our Commitment

We are committed to diversity and inclusion, providing a flexible environment that values connection and belonging. We are proud recipients of several inclusivity awards and empower our employees to lead, innovate, and give back.

Contact & Equal Opportunity

We are an Equal Opportunity employer. Candidates must be authorized to work in the U.S. without sponsorship. For assistance, contact NGIC at [phone].