Attendant - Plum Lounge

Hard Rock International; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hard Rock International in Kentucky seeks an Attendant – Plum Lounge to support servers by keeping tables clean and stations stocked, expediting service, and ensuring smooth dining room operations. You will describe menu items clearly and assist with various duties to maintain efficient service.

This role requires delivering high standards of cleanliness, adhering to health regulations, and communicating effectively with guests and team members. Flexibility to work varying shifts is essential.

Qualifications

• Minimum six (6) months of related experience.
• Able to work a varied schedule including nights, weekends, and holidays.
• Must communicate effectively in English.
• Be flexible and adaptable to change.

Responsibilities

• Assist the food servers and bus person with cleaning and resetting the tables.
• Perform side work duties and maintain restaurant cleanliness per health standards.
• Describe menu items accurately using proper verbiage.
• Answer menu questions including specials, beverages, and wine menu.
• Set up/replenish side station with glassware, china, silverware, and garnishes.
• Maintain cleanliness of work areas throughout the shift.
• Comply with health, safety, and labor regulations for the restaurant, employees, and guests.
• Notify management of maintenance issues.
• Complete other duties as assigned by management.

Skills

Leadership

Interpersonal skills

Communication (oral/written)

Attention to detail

Confidentiality

Computer systems

Flexibility

Teamwork

Multitasking

Problem analysis

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

It is the primary responsibility of the Attendant – Plum Lounge to assist the servers by cleaning tables and keeping side stations clean and well stocked as well as assisting the kitchen with expediting the service process in order to maintain the flow of service throughout the dining room.

Essential Duties and Responsibilities

• Assist the food servers and bus person with cleaning and resetting the tables
• Perform all side work duties assigned and maintain the cleanliness of the restaurant within health code standards.
• Describe menu items accurately always using proper verbiage
• Answer any menu questions including specials, beverage menu and wine menu
• Set-up / Replenish side station with polished china, glassware and silverware throughout the shift
• Set-up / Replenish side station with ice, dry goods, paper products, juices, cut fruits, and garnishes throughout the shift
• Maintain cleanliness of work areas throughout the shift
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests
• Notify management of maintenance repair issues
• Complete other job-related duties as requested by management

Qualifications

• High Minimum six (6) months of related experience required
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Be flexible and adaptable to change.

Skills

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills
• Meticulous, organized and accurate
• Extreme confidentiality
• Familiarity with a variety of computer systems and applications
• Be flexible to work varying shifts and time schedules as needed
• Communicate effectively with all levels of employees and guests
• Manage multiple details and tasks concurrently in a changing environment
• Able to work effectively in a team environment
• Analyze and think about how possible solutions impact on the entire operation

Physical Demands

Ability to stand and sit for extended periods of time. Ability to walk distances. Ability to lift 30 to 40 lbs. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

About the Company

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!