Attendant Golf Shop

Twice; Gig Harbor (WA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team in the hospitality and service industry at an established company that values relationships and enriches lives. This role offers the opportunity to provide exceptional customer service in a vibrant environment, where you can engage with members and guests while managing the pro shop's operations. You will be responsible for ensuring a smooth experience for golfers, from checking in to managing inventory. If you are passionate about customer service and enjoy working in both indoor and outdoor settings, this position is perfect for you.

Qualifications

• Experience in customer service, particularly in hospitality.
• Ability to work in varying weather conditions.

Responsibilities

• Provide friendly customer service and assist with tee times.
• Manage inventory and ensure proper organization in the pro shop.

Skills

Customer Service

Basic Golf Knowledge

Education

High School Diploma or Equivalent

Job description

Overview

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Experience Required

- Customer service experience. Basic Golf Knowledge.- You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.- A high school diploma or equivalent.

Essential Responsibilities

- Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in all golfers prior to play. This also includes proper cash handling and meeting all standards of operation.- Respond to inquiries and make tee times for Members and guests both in-person and over the phone. Focus attention on Members' and guests' needs while remaining calm, professional, and courteous at all times, even when under pressure.- Responsible for inventory controls, merchandise check-in, and organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e., shirts, socks, gloves, hats, balls, etc.).- Responsible for marshaling, starting, and outside services as needed and requested.- Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.