Attendant F&B

IHG; Petersburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

IHG is seeking a Food & Beverage Attendant to create a welcoming and enjoyable dining experience for guests at an on-site location in the United States. You will help keep buffet and dining areas inviting, well stocked, and clean, while greeting guests with a smile and attentive service.

The role involves maintaining food safety and quality, coordinating with team members, and supporting overall restaurant operations in a fast-paced hospitality environment.

Qualifications

• Basic reading, writing, and math skills.
• Ability to follow food preparation instructions and basic measurements.
• Ability to lift and carry up to 50 pounds.
• Availability to work early mornings, occasional evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide attentive, helpful service.
• Prepare and maintain buffet stations to ensure freshness and stock.
• Follow food safety, sanitation, and cleanliness guidelines.
• Maintain a clean, organized buffet and service area.
• Monitor supplies and assist with restocking.
• Coordinate with team and other departments to ensure smooth operations.
• Report equipment or maintenance concerns and support the team.

Skills

Customer service

Teamwork

Stamina

Attention to cleanliness

Education

Basic math and reading

Job description

Be Part of Creating a Great Guest Experience!

Do you enjoy working with people, staying active, and being part of a team that makes someone's day a little brighter? We're looking for a friendly, dependable, and service-minded Food & Beverage Attendant to help create a welcoming and enjoyable dining experience for our guests.

As a Food & Beverage Attendant, you'll play an important role in making sure our buffet and dining areas are inviting, well stocked, clean, and ready to impress. From keeping fresh food available and beautifully presented to greeting guests with a smile and responding to their needs, you'll help make every dining experience a positive one.

If you take pride in your work, enjoy a fast-paced environment, and love being part of a team, we'd love to meet you!

What You'll Do

• Create a Great First Impression: Welcome guests with a friendly attitude and provide attentive, helpful service throughout their dining experience.

• Keep the Buffet Looking Its Best: Prepare, set up, replenish, and maintain buffet food and beverage stations to ensure they are fresh, appealing, and well stocked.

• Maintain Quality and Freshness: Follow food preparation guidelines and presentation standards, paying attention to food quality, temperature, appearance, portion sizes, and freshness.

• Keep Things Clean and Inviting: Maintain a clean, organized, and sanitary buffet, kitchen, and service area throughout each shift.

• Stay Guest Ready: Monitor food, beverages, utensils, plates, napkins, and other supplies, ensuring guests always have what they need.

• Practice Safe Food Handling: Follow all food safety, sanitation, and cleanliness guidelines to protect our guests and team members.

• Work Together: Communicate and collaborate with team members and other departments to ensure smooth daily operations and outstanding service.

• Be Resourceful: Help manage supplies, minimize food waste, properly store products, and keep equipment and work areas in good condition.

• Take Pride in Your Work: Follow established procedures, report equipment or maintenance concerns, and step in where needed to support the team.

What We're Looking For

We're looking for someone who:

• Enjoys interacting with people and providing friendly, helpful service.
• Has a positive attitude and takes pride in doing a job well.
• Is dependable, punctual, and willing to learn.
• Works well independently and as part of a team.
• Can stay organized and productive in a fast-paced environment.
• Pays attention to cleanliness, food quality, and the little details that make a difference.
• Is flexible and willing to help wherever needed.

Experience: Previous food service, restaurant, hospitality, or food preparation experience is a plus but a great attitude and willingness to learn are just as important.

What You'll Need

• Basic reading, writing, and math skills.
• Ability to follow food preparation instructions and basic measurements.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and move throughout the shift, as well as bend, stoop, and kneel as needed. Availability to work early mornings, occasional evenings, weekends, and holidays as business needs require.

Why Join Our Team?

You’ll have the opportunity to be part of a team that takes pride in hospitality, teamwork, and creating memorable guest experiences. Whether you're building your career in hospitality or looking for a rewarding role where you can make a difference every day, this is a great opportunity to grow your skills and be part of something special.

This property is located on a US Military Installation. Successful completion of a Federal Background check, conducted by the Installation Visitor's Center, will be required to access the installation. This is necessary in order to come to the hotel for an interview for this position. If hired, this background check will be required to be renewed annually at minimum. DoD sponsored ID holders are not subject to this process.