ATM & Self-Service Field Technician II

NCR Atleos Corporation; Ohio; Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician II in Cincinnati, OH. The role involves hands-on service, installation, and maintenance of electromechanical equipment across a defined territory, with formal training provided.

Ideal candidates have 1+ year of related experience, a valid US driver’s license, and comfort with hardware/software diagnostics. Full-time benefits include health, dental, life, and 401k plans.

Qualifications

• Minimum 1 year related experience.
• Authorized to work in the United States.
• Valid driver’s license and driving record meets fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions without reasonable accommodation.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.

Skills

Electromechanical aptitude

Customer service

PC skills

Driver's license

Job description

NCR Atleos is seeking a Field Service Technician II in Cincinnati, OH. The role involves hands-on service, installation, and maintenance of electromechanical equipment across a defined territory, with formal training provided.

Ideal candidates have 1+ year of related experience, a valid US driver’s license, and comfort with hardware/software diagnostics. Full-time benefits include health, dental, life, and 401k plans.