ATM Manager

Brink's Incorporated.; New York (NY); On-site; USD 90,000 - 163,000; Full time

Job summary

Brink's in New York, NY is seeking an ATM Manager to lead outside operations for our branch and market scope. You will oversee secure transport, field service, staffing, scheduling, and service delivery to meet customer commitments while ensuring safety and compliance.

Ideal candidates have progressive leadership in secure transportation or cash handling, with strong judgment and communication to guide teams through escalated issues and changing conditions.

Qualifications

• Progressive leadership experience in secure transportation, logistics or related operations.
• Experience managing service delivery, staffing, safety/security expectations.
• Strong judgment and communication; ability to lead through escalated issues.

Responsibilities

• Lead outside operations for route execution, staffing, service delivery, and compliance.
• Maintain operational readiness of crews, fleet, firearms, and related assets.
• Respond to escalated issues and coordinate timely corrective action.
• Monitor KPIs on productivity, service levels, and costs to improve outcomes.
• Coach leaders, support recruiting, and reinforce policies and discipline.

Skills

Leadership

Operations management

Security/compliance

Communication

Customer service

Education

Bachelor's degree in Business/Operations/Logistics

Job description

580 5th Avenue New York, NY, United States of America* ### Domaine d’activité Operations* ### Type d’emploi Full time* ## Payer Base compensation between $90,000.00 - $163,000.00 Annual* ## ID de l’emploi #R82204Postuler### **Partager cette offre**# ATM Manager**Role SummaryThe Manager, Outside Operations leads secure transport and field service activity for an assigned branch, market, or operating scope, ensuring safe, compliant, and efficient route execution across outside operations. Balances service delivery, staffing, security, fleet readiness, and customer commitments while driving accountability and operational improvement. Typical work includes route and labor scheduling oversight, customer SLA performance, employee leadership, fleet and equipment readiness, and response to escalated service, security, or safety issues. **Key Responsibilities** - Lead outside operations for the assigned scope, including route execution, staffing, scheduling, service delivery, and compliance with security and safety standards. - Maintain operational readiness across crews, fleet, equipment, firearms or other regulated assets where applicable, and related field-support processes. - Respond to escalated customer issues, service failures, security incidents, or safety matters and coordinate timely corrective action. - Monitor productivity, service levels, route performance, labor utilization, and related KPIs to improve cost, quality, and customer outcomes. - Coach leaders and employees, support recruiting and staffing, and reinforce policies, training, and operational discipline. **Required Experience** - Progressive leadership experience in secure transportation, logistics, field service, cash handling, or related operations, increasing with scope and seniority. - Experience managing service delivery, staffing, safety/security expectations, and customer commitments in a fast-paced operational environment. - Strong judgment, communication, and ability to lead through changing conditions and escalated issues. **Education** Bachelor's degree in Business, Operations, Logistics, or a related field preferred; equivalent experience considered.**