ATM Operations Manager

Wynen's; Chesapeake (VA); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Wynen's is seeking an experienced ATM Manager to oversee ATM operations within the Transportation & Logistics function. The role manages end-to-end ATM cash operations, including cash forecasting, replenishment, and secure transportation, while leading field teams and coordinating with financial institution clients.

Key responsibilities include optimizing route efficiency, ensuring security and regulatory compliance, resolving service issues, and analyzing performance metrics to improve

Qualifikationen

• Proven leadership experience in logistics and ATM operations.
• Strong understanding of secure cash handling and compliance.
• Excellent customer service mindset and client coordination skills.
• Ability to troubleshoot issues and drive improvements using data.

Aufgaben

• Oversee end-to-end ATM cash operations and forecasting.
• Manage replenishment and secure transportation activities.
• Lead field teams and coordinate with financial institution clients.
• Optimize route efficiency and operational workflows for ATM services.
• Ensure compliance with security protocols and regulatory standards.
• Monitor performance metrics and drive continuous improvement.

Kenntnisse

Leadership

ATM Operations

Cash Management

Customer Service

Metrics/Analytics

Jobbeschreibung

We are seeking an experienced ATM Manager to oversee ATM operations within the Transportation & Logistics function. The role manages end-to-end ATM cash operations, including cash forecasting, replenishment, and secure transportation, while leading field teams and coordinating with financial institution clients.

Key Responsibilities

• Optimize route efficiency and operational workflows for ATM services.
• Ensure compliance with security protocols and regulatory standards.
• Resolve service and operational issues to maintain customer satisfaction.
• Analyze performance metrics and use insights to improve outcomes.
• Maintain a strong focus on safety, integrity, and secure handling practices.
• Provide leadership and direction to field teams to ensure consistent service quality.

Qualifications

• Proven leadership experience in logistics and ATM operations.
• Strong understanding of secure cash management and operational compliance.
• Excellent customer service mindset and ability to manage client coordination.
• Ability to troubleshoot issues and drive continuous improvement through metrics.