ATM Field Operations Leader

Brink's; New York (NY); On-site; USD 90,000 - 163,000; Full time

Job summary

Brink's in New York, NY is seeking an ATM Manager to lead outside operations for our branch and market scope. You will oversee secure transport, field service, staffing, scheduling, and service delivery to meet customer commitments while ensuring safety and compliance.

Ideal candidates have progressive leadership in secure transportation or cash handling, with strong judgment and communication to guide teams through escalated issues and changing conditions.

Qualifications

• Progressive leadership experience in secure transportation, logistics or related operations.
• Experience managing service delivery, staffing, safety/security expectations.
• Strong judgment and communication; ability to lead through escalated issues.

Responsibilities

• Lead outside operations for route execution, staffing, service delivery, and compliance.
• Maintain operational readiness of crews, fleet, firearms, and related assets.
• Respond to escalated issues and coordinate timely corrective action.
• Monitor KPIs on productivity, service levels, and costs to improve outcomes.
• Coach leaders, support recruiting, and reinforce policies and discipline.

Skills

Leadership

Operations management

Security/compliance

Communication

Customer service

Education

Bachelor's degree in Business/Operations/Logistics

Job description

Brink's in New York, NY is seeking an ATM Manager to lead outside operations for our branch and market scope. You will oversee secure transport, field service, staffing, scheduling, and service delivery to meet customer commitments while ensuring safety and compliance.

Ideal candidates have progressive leadership in secure transportation or cash handling, with strong judgment and communication to guide teams through escalated issues and changing conditions.