ATM Field Service Engineer — Install, Repair & On-Call

Hyosung - North America; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. This role includes on-site repair, software loading, preventive maintenance, and occasional travel.

The ideal candidate has electronics knowledge, 3–5 years field service experience or an Associate’s degree in Electronics, and the ability to lift up to 80 lbs. On-call duty is required with compensation.

Qualifications

• Associate’s degree in Electronics or 3–5 years of field service experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters.
• Ability to use hand tools and lift up to 80 lbs.
• Willingness to travel across the country and work extended hours, including weekends/holidays.
• On-call duty with compensation.

Responsibilities

• Install, repair, software loading and maintenance of ATMs within a defined territory.
• Train bank staff or vendors on required maintenance tasks.
• Coordinate with internal/external support teams to provide maintenance to end users.
• Maintain Service Level Agreements as defined per contract.
• Perform preventive maintenance including diagnostics, testing and cleaning.
• Manage spare parts and inventory processes.
• Complete administrative reports in a timely manner.
• Support on-call duties and travel as required.
• Work independently with minimal supervision.

Skills

Electronics knowledge

Diagnostics with voltmeters

Tool usage

Physical stamina

Education

Associate’s Degree in Electronics

Equivalent experience

Tools

Analog/Digital voltmeters

Hand tools

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. This role includes on-site repair, software loading, preventive maintenance, and occasional travel.

The ideal candidate has electronics knowledge, 3–5 years field service experience or an Associate’s degree in Electronics, and the ability to lift up to 80 lbs. On-call duty is required with compensation.