ATM/Debit Card Tech Analyst & Scrum Leader

First Horizon Bank; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

First Horizon Bank seeks a Technical Analyst to join the ATM/Debit Card technology team. The role blends hands-on technical analysis with Scrum Master responsibilities, supporting card management and transaction processing systems.

The position emphasizes collaboration with Security, Compliance, Data Governance, and operations to optimize the ATM/Debit Card portfolio while translating business needs into clear technical requirements.

Qualifications

• Experience in dynamic, fast-paced tech environments.
• Ability to translate business needs into technical/functional requirements.
• Strong written and verbal communication and negotiation skills.
• Detail‑oriented and able to manage multiple priorities.

Responsibilities

• Achieve team goals, align with policies and objectives.
• Lead Scrum processes, remove blockers, coach cross‑functional teams.
• Analyze business impacts of technology decisions and recommend outcomes.
• Collaborate with Agile Product Owner to balance LOB/Operations needs with capacity and roadmap.
• Support change requests via SNOW and Release Management.
• Assist with audits and regulatory information.

Skills

Strategic planning

Collaboration

Communication

Multi‑tasking

Governance

Problem solving

Analytical thinking

Independence

Client focus

SDLC

Education

Associate degree or higher in Computer Science

Tools

VSAM

CICS

IBM mainframe

Job description

First Horizon Bank seeks a Technical Analyst to join the ATM/Debit Card technology team. The role blends hands-on technical analysis with Scrum Master responsibilities, supporting card management and transaction processing systems.

The position emphasizes collaboration with Security, Compliance, Data Governance, and operations to optimize the ATM/Debit Card portfolio while translating business needs into clear technical requirements.