ATM & Banking Systems Technician — On-Call Field Role

Everon; Albuquerque (NM); On-site; USD 48,000 - 64,000; Full time

Job summary

Everon in Albuquerque is seeking a maintenance technician to perform on-site repair and service of financial/ATM equipment, CCTV, and access control systems across designated locations. The role requires working with minimal supervision and may mentor less experienced technicians.

You will troubleshoot electrical and mechanical components, follow manuals, and ensure high customer satisfaction through reliable service, timely reports, and accurate inventory.

Qualifications

• Minimum of High School Diploma/Vocational Training.
• Minimum requirement: Three (3) years “plus” of technical experience with low voltage systems, banking systems and integrated security equipment.
• Must have a valid driver's license with acceptable driving record and clear a drug screening.

Responsibilities

• Provide continuity of customer operations and a high level of customer satisfaction/service to the clients.
• Provide maintenance and repairs on Financial/ATM equipment and other electro-mechanical equipment at various locations within assigned territory.
• Provide maintenance and repairs to pneumatic banking systems.
• Provide maintenance and repairs to various bank locks and mechanical systems.
• Provide ability to service and troubleshoot ATMs as well as CCTV and access control systems
• Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. Whenever possible, all work performed should be reviewed with the customer.
• Provide knowledge of basic electricity and electronic theory and the ability to apply that knowledge to duties involved in engineering functions such as evaluation testing and installation of various pieces of bank equipment.
• Exhibit effective customer service skills by consistently communicating with service coordinator, dispatcher, management, and customers to ensure complete customer satisfaction experience.
• Attends training classes when offered
• Complete monthly vehicle reports in a timely manner.
• Maintain accurate truck inventory to ensure timely responses to customers’ needs.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must handle other duties and responsibilities, as assigned.

Skills

Low voltage systems

Banking systems

Security equipment

Customer service

Electrical theory

Education

High School Diploma/Vocational Training

Valid driver’s license

Job description

Everon in Albuquerque is seeking a maintenance technician to perform on-site repair and service of financial/ATM equipment, CCTV, and access control systems across designated locations. The role requires working with minimal supervision and may mentor less experienced technicians.

You will troubleshoot electrical and mechanical components, follow manuals, and ensure high customer satisfaction through reliable service, timely reports, and accurate inventory.