Atlassian Cloud AI & Automation Engineer

Govserviceshub; Frisco (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading tech services provider is seeking an Atlassian Cloud Support Engineer in Frisco, Texas. The role includes administering Atlassian tools like Jira and Confluence, supporting ROVO AI implementations, and designing automation workflows. Ideal candidates will have strong administrative skills, experience with Atlassian products, and a minimum of 2 years relevant experience. Join a dynamic team to optimize IT support processes with AI capabilities.

Qualifications

• Minimum 2 years of hands-on experience with Atlassian cloud tools, including Jira Service Management.
• Experience in configuring and deploying ROVO AI agents.
• Strong soft skills for communication and documentation.

Responsibilities

• Administer and support Jira Software, JSM, and Confluence Cloud.
• Design automation rules in Jira, JSM & Confluence.
• Handle user provisioning and access management.

Skills

Strong Administrative knowledge on Atlassian Cloud

ROVO AI understanding and experience

Proficiency in Python

REST APIs experience

Strong troubleshooting ability

Job description

A leading tech services provider is seeking an Atlassian Cloud Support Engineer in Frisco, Texas. The role includes administering Atlassian tools like Jira and Confluence, supporting ROVO AI implementations, and designing automation workflows. Ideal candidates will have strong administrative skills, experience with Atlassian products, and a minimum of 2 years relevant experience. Join a dynamic team to optimize IT support processes with AI capabilities.