Atlanta Computer Support Specialist — Troubleshooting & Visa Help

GreenLine Electronics; Atlanta (GA); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Visa provided

Ticket provided

Job summary

GreenLine Electronics in Atlanta, USA is seeking a Computer Support Specialist to provide technical assistance for hardware, software and network issues. The role requires strong troubleshooting skills and the ability to explain technical information clearly to non-technical users, while keeping accurate records of all support requests and resolutions.

Candidates should have at least 2 years in a similar role, knowledge of Windows and Mac operating systems, and basic networking concepts; a

Qualifications

• Minimum of 2 years of experience in a similar role.
• Knowledge of Windows and Mac operating systems.
• Basic networking concepts.
• A Bachelor's degree in Computer Science or related field is preferred.
• Strong customer service skills.

Responsibilities

• Provide technical assistance and support to clients for hardware, software, and network issues.
• Communicate technical information clearly to non-technical users.
• Maintain accurate records of all support requests and resolutions.

Skills

Troubleshooting

Technical communication

Record keeping

Windows OS

Mac OS

Networking basics

Customer service

Education

Bachelor's degree in Computer Science

Job description

GreenLine Electronics in Atlanta, USA is seeking a Computer Support Specialist to provide technical assistance for hardware, software and network issues. The role requires strong troubleshooting skills and the ability to explain technical information clearly to non-technical users, while keeping accurate records of all support requests and resolutions.

Candidates should have at least 2 years in a similar role, knowledge of Windows and Mac operating systems, and basic networking concepts; a