Atlanta Client Success Strategist

BELAY; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

BELAY, a Atlanta-based company, is seeking a Client Success Consultant to build trusted advisor relationships with clients and contractors. This full-time role focuses on client satisfaction, retention, and revenue growth through strategic guidance, upselling, and excellent service across virtual engagements.

The CSC collaborates with clients and internal teams via calls and meetings, often remotely, while representing BELAY’s mission and core values.

Qualifications

• BA/BS degree or equivalent work experience.
• Driven self-starter with strong organizational skills and reliability.
• Excellent verbal and written communication; comfortable with remote work.

Responsibilities

• Represent BELAY professionally and align with its culture.
• Collaborate with teammates and maintain a positive attitude.
• Identify upsell opportunities to grow client revenue.
• Schedule and conduct calls/meetings with clients and contractors.
• Ensure timely, accurate communication and documentation.

Skills

Communication skills

Remote work

Team player

Autonomy

Verbal & written

Education

BA/BS degree or equivalent

Tools

GSuite

CRM

Job description

BELAY, a Atlanta-based company, is seeking a Client Success Consultant to build trusted advisor relationships with clients and contractors. This full-time role focuses on client satisfaction, retention, and revenue growth through strategic guidance, upselling, and excellent service across virtual engagements.

The CSC collaborates with clients and internal teams via calls and meetings, often remotely, while representing BELAY’s mission and core values.