Athletic Travel Manager: Group & Individual Travel Expert

On Location Events; Baton Rouge (LA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

On Location Events in Baton Rouge, LA, is seeking an Account Manager to provide athletic travel support for university clients, including coaches, athletes, and staff, with domestic and international group and individual travel experience. The role is hybrid and based at Louisiana State University.

You will manage air and hotel bookings via GDS, coordinate group blocks, exchanges, invoicing, and leverage airline benefits and travel programs to deliver exceptional customer service by phone and

Qualifications

• Proficient in any GDS with preferred five years travel experience.
• Air, car, and hotel booking experience.
• Knowledge of airline exchanges, group pricing records.
• Proficient with Microsoft Office 365.
• Strong judgement and decision-making skills.
• Ability to produce accurate work under stress of ticketing deadlines.
• Fast thinking and professional customer service skills.
• Excellent verbal and written communication.
• Proven competence in managing multiple tasks concurrently.
• Punctuality and reliability.

Responsibilities

• Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
• Calculate and perform exchanges including group and individual travel, both domestic and international.
• Manage group hotel and bus invoicing to meet monthly deadlines.
• Understand Anthony Travel Group Airline Benefits.
• Understand Anthony Travel Preferred Bus and Hotel Programs.
• Provide excellent customer service to both external and internal customers via phone and email correspondence.

Skills

GDS systems

Travel booking

Customer service

Multitasking

Microsoft Office 365

Tools

Microsoft Office 365

Job description

On Location Events in Baton Rouge, LA, is seeking an Account Manager to provide athletic travel support for university clients, including coaches, athletes, and staff, with domestic and international group and individual travel experience. The role is hybrid and based at Louisiana State University.

You will manage air and hotel bookings via GDS, coordinate group blocks, exchanges, invoicing, and leverage airline benefits and travel programs to deliver exceptional customer service by phone and