Sports Travel Account Manager — Logistics & Client Relations

Destination Sport; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan

Healthcare, dental and vision benefits

Generous PTO entitlement

Hotel and airline discounts

Employee Assistance Programme

Equal Opportunity Employer

Job summary

Destination Sport, via inspiresport, seeks an Account Manager to plan and deliver exceptional sports travel experiences for schools and clubs. You will coordinate trip logistics, manage bookings, itineraries, and client communications, while building strong, long-term relationships with clients and suppliers.

Working with Sales, you’ll ensure smooth delivery of tours, high-quality service, and on-ground support from Tour Representatives. Travel knowledge and excellent communication are essential.

Qualifications

• 2+ years in account management, customer service, or client-facing roles.
• Strong knowledge of the soccer landscape in the US and Europe.
• Excellent organisational, time management and multitasking skills.
• Excellent interpersonal, verbal and written communication.
• Proficient in Microsoft Office and CRM; comfortable with CRM and task management systems.
• Self-motivated, proactive and solution-oriented; able to work independently or in a team.
• High integrity, professionalism and accountability.
• Knowledge of international travel is advantageous but not essential.

Responsibilities

• Plan, coordinate and deliver exceptional sports travel experiences for clients.
• Manage trip logistics, travel bookings, itineraries and client communications.
• Liaise with hotels, airlines, transport providers and other suppliers.
• Create and distribute customer communications, including newsletters and updates.
• Maintain operational reports, trip records and management systems.
• Build strong client relationships with excellent service and responsive communication.
• Work with internal teams and external stakeholders to ensure travel arrangements are accurate.
• Support trips on the ground with Tour Representatives.
• Attend meetings and industry events as required.
• Ensure compliance with company standards and processes.
• Undertake additional duties as required.

Skills

Account management

Customer service

Soccer landscape knowledge (US & EU)

Organisational skills

Time management

Multitasking

Interpersonal communication

Verbal communication

Written communication

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Task management tools

Microsoft Office

Job description

Destination Sport, via inspiresport, seeks an Account Manager to plan and deliver exceptional sports travel experiences for schools and clubs. You will coordinate trip logistics, manage bookings, itineraries, and client communications, while building strong, long-term relationships with clients and suppliers.

Working with Sales, you’ll ensure smooth delivery of tours, high-quality service, and on-ground support from Tour Representatives. Travel knowledge and excellent communication are essential.