Athletic Retail Manager

Campus Auxiliary Services; Northern (KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Follett Higher Education seeks an Athletics Retail Manager to lead the team store, events, and gameday operations at University Park. You will drive sales growth, deliver exceptional customer experiences, and uphold Follett values across the campus stores and events.

You will mentor staff, analyze store performance and financials, and coordinate with the Regional Manager on campus relationships and long-term planning.

Qualifications

• 3–5 years experience in retail management or team leadership.
• Supervisory and hiring experience.
• Problem-solving skills and business sense.

Responsibilities

• Lead team store operations, events, and gameday activities.
• Drive sales growth while maintaining brand and operational excellence.
• Provide mentorship and development for team members.
• Monitor store performance, financial metrics, and planning.
• Support Regional Manager with campus relationships and operations.

Skills

Retail management experience

Supervisory experience

Problem-Solving skills

Education

Bachelor's Degree or Equivalent

Job description

University Park, Pennsylvania, United States

Job Description

As an Athletics Retail Manager, you will lead all facets of the team store, special events, and gameday operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer experience.

Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall team store and campus relationships and operations.

Consistently demonstrate Follett Values -- One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies -- Thought, Results, People, and Self.

Requirements

• 3-5 years experience
• Bachelor's Degree or Equivalent
• Supervisory and Hiring experience
• Problem-Solving Skills

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Follett Higher Education is a drug-free workplace environment.

If you are an internal team member and need assistance with the application process please forward all inquiries to Ask HR or call 1.844.324.4748 (HR4U)

If you are an external applicant and need assistance with the application process please contact our virtual assistant, Tally. She will respond to your inquires directly and/or direct you to the right person. You can also call 1.877.888.7887 or email [e-mail]