Athletic Gear Retail Sales Associate — Customer-Focused Growth

New Balance Athletics, Inc.; Boston (MA); On-site; USD 2,163,000 - 3,251,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Vacation time

Holiday pay

Parental leave

Employee discount

Job summary

New Balance Athletics, Inc. is seeking a Retail Sales Associate to help stores run smoothly and deliver exceptional customer service.

With expert product knowledge, you will assist customers through the entire transaction, represent the NB brand, and contribute to a positive shopping experience. The role requires strong customer service and communication skills, a team mindset, and the ability to work a flexible schedule, including weekends and holidays, at our Newbury Street location in

Qualifications

• Must be 18 years of age or older.
• Retail experience helpful but not required.
• Strong customer service and verbal communication skills.
• Ability to work flexible schedule including weekends/holidays.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions.
• Keep the floor neat, organized, and well stocked.
• Ensure items are labeled and price marked properly.
• Protect products by tagging security tags and reporting shrinkage or violations.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexibility

GUEST service model

Tools

Cash register

Job description

New Balance Athletics, Inc. is seeking a Retail Sales Associate to help stores run smoothly and deliver exceptional customer service.

With expert product knowledge, you will assist customers through the entire transaction, represent the NB brand, and contribute to a positive shopping experience. The role requires strong customer service and communication skills, a team mindset, and the ability to work a flexible schedule, including weekends and holidays, at our Newbury Street location in