Athlete-Ready Ops Specialist (Inventory & Fulfillment)

Dick's Sporting Goods; Leominster (MA); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Benefits package

Job summary

DICK'S Sporting Goods in Leominster, MA is seeking a Specialist - Off Field Operations to help keep the store athlete-ready. You’ll support inventory accuracy, fulfillment, and operational execution while delivering exceptional experiences to athletes of all abilities.

The role emphasizes teamwork, precision, and strong execution; you’ll train teammates, follow safety and loss-prevention policies, and participate in company programs to drive customer engagement and loyalty.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of experience in retail or customer-facing roles preferred.
• Strong customer service and communication skills.

Responsibilities

• Delivers an outstanding athlete experience by assisting customers and providing knowledgeable product information.
• Supports onboarding and training of teammates as a subject matter expert for store processes.
• Ensures inventory accuracy, efficient fulfillment, and smooth operational execution.
• Upholds merchandising standards and engages customers in loyalty programs and promotions.
• Maintains a safe, welcoming store environment and adheres to safety and loss-prevention policies.
• Supports store programs and policies to drive customer participation and satisfaction.

Skills

Customer service

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Leominster, MA is seeking a Specialist - Off Field Operations to help keep the store athlete-ready. You’ll support inventory accuracy, fulfillment, and operational execution while delivering exceptional experiences to athletes of all abilities.

The role emphasizes teamwork, precision, and strong execution; you’ll train teammates, follow safety and loss-prevention policies, and participate in company programs to drive customer engagement and loyalty.