Athlete Footwear Specialist — Elevate Customer Experience

DICK'S Sporting Goods, Inc.; Virginia (MN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Benefits

Job summary

DICK’S Sporting Goods, Inc. delivers an outstanding athlete experience by proactively engaging customers, understanding their shopping needs, and providing knowledgeable product information to help athletes achieve their goals.

The role emphasizes teamwork, training of teammates, and adherence to merchandising and operational standards, with a focus on safe, efficient store operations and a welcoming environment for all athletes.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand their shopping needs and provide a world-class athlete experience.
• Provide clear, accurate product information and make informed recommendations.
• Assist onboarding and training of new team members as a subject matter expert in their area of the store.
• Serve as a go-to expert to ensure smooth execution of designated processes.
• Promote participation in loyalty programs and other store initiatives.

Skills

Customer service

Sales

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Inc. delivers an outstanding athlete experience by proactively engaging customers, understanding their shopping needs, and providing knowledgeable product information to help athletes achieve their goals.

The role emphasizes teamwork, training of teammates, and adherence to merchandising and operational standards, with a focus on safe, efficient store operations and a welcoming environment for all athletes.