Footwear Specialist: Elevate Athletes' Game & Comfort

DICK'S Sporting Goods; Liberty (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Specialist - Footwear to assist athletes with expert footwear guidance, fit, and performance in a fast-paced store setting. You’ll drive sales, support teammates, and deliver a personalized, athlete-first experience.

Join a team dedicated to delivering exceptional experiences, with onboarding and training for new hires. The role emphasizes coachability, accountability, and teamwork in a retail environment focused on service and results.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (e.g., loyalty program participation, warranty sales, credit card enrollment).
• Creates a store environment where everyone is welcomed and treated with respect; adheres to safety, loss prevention and SOPs.

Skills

Customer service experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist - Footwear to assist athletes with expert footwear guidance, fit, and performance in a fast-paced store setting. You’ll drive sales, support teammates, and deliver a personalized, athlete-first experience.

Join a team dedicated to delivering exceptional experiences, with onboarding and training for new hires. The role emphasizes coachability, accountability, and teamwork in a retail environment focused on service and results.