Athlete-First Sport & Outdoor Specialist

DICK'S Sporting Goods, Inc.; Columbus (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in Columbus is hiring a Specialist – Sport & Outdoor to deliver an athlete-first shopping experience and expert product guidance. You’ll help athletes find the right gear, share knowledge, and contribute to a high-energy, engaging store environment.

In this role, you’ll support onboarding, maintain merchandising standards, and drive sales while upholding safety and company policies. A strong customer service background is preferred.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and provide product information.
• Anticipates athlete needs; recommends products and services based on understanding of athlete needs.
• Assists with onboarding and training of new and existing team members as subject matter expert for the store area.
• Serves as go-to expert in designated process categories to ensure smooth execution.
• Maintains athlete-first mindset while ensuring products are ready for purchase and athletes are engaged as desired.
• Upholds merchandising and presentation standards including floor sets, signage, price changes, and inventory presentation.
• Promotes customer participation in company programs and loyalty initiatives.
• Creates an inclusive store environment where teammates and athletes are welcome and respected.
• Adheres to safety, loss prevention, and SOPs, following external laws and guidelines.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or equivalent

Job description

DICK’S Sporting Goods in Columbus is hiring a Specialist – Sport & Outdoor to deliver an athlete-first shopping experience and expert product guidance. You’ll help athletes find the right gear, share knowledge, and contribute to a high-energy, engaging store environment.

In this role, you’ll support onboarding, maintain merchandising standards, and drive sales while upholding safety and company policies. A strong customer service background is preferred.