Athlete-First Gear Specialist

DICK'S Sporting Goods, Inc.; Mentor (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods in Mentor, OH is hiring a Specialist - Sport & Outdoor to drive sales and deliver an athlete-first experience. You will engage athletes, understand their needs, and provide product recommendations with energy and passion on the sales floor.

Join a team that values collaboration, inclusivity, and a strong customer focus. This role supports service execution, product knowledge, and energetic interactions with athletes of all abilities.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience in retail or customer-facing roles preferred.
• Previous retail or customer-facing experience is preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Anticipates the needs of the athlete; drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store, focusing on best practices and operating processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Maintains merchandising and presentation standards by following floor plans, signage, price changes, and inventory presentation.
• Promotes and drives customer participation in company programs (loyalty, warranties, private label credit card enrollment).
• Creates a store environment where teammates and athletes are welcomed and treated with respect.
• Adheres to safety, loss prevention, and standard operating procedures, and follows applicable laws and guidelines.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Mentor, OH is hiring a Specialist - Sport & Outdoor to drive sales and deliver an athlete-first experience. You will engage athletes, understand their needs, and provide product recommendations with energy and passion on the sales floor.

Join a team that values collaboration, inclusivity, and a strong customer focus. This role supports service execution, product knowledge, and energetic interactions with athletes of all abilities.