Athlete-First Operations Specialist

DICK'S Sporting Goods; Edwardsville (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods in Edwardsville, IL is seeking a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store execution. You will be the go-to expert in designated process areas, ensuring athlete-ready readiness and smooth operations.

This role emphasizes engaging athletes, on-the-floor service, training teammates, and upholding merchandising standards while adhering to safety and policies. The position offers benefits and opportunities to grow with the team.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards and supports inventory replenishment.
• Promotes customer participation in programs and maintains a welcoming store environment.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Edwardsville, IL is seeking a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store execution. You will be the go-to expert in designated process areas, ensuring athlete-ready readiness and smooth operations.

This role emphasizes engaging athletes, on-the-floor service, training teammates, and upholding merchandising standards while adhering to safety and policies. The position offers benefits and opportunities to grow with the team.