Athlete-First On-Field Ops Specialist

DICK'S Sporting Goods; Peoria (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits

Job summary

DICK’S Sporting Goods is seeking a Specialist – On Field Operations to help deliver an exceptional athlete experience in-store. You will engage customers, share product knowledge, and support merchandising and daily floor operations to ensure a high-quality shopping environment.

Ideal candidates have 1–3 years of retail or customer-facing experience and are coachable, collaborative, and reliable. This role emphasizes athlete-first service and adherence to safety and store procedures, with a

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience in retail or customer-facing roles preferred.
• Prior retail experience helps, but candidates with strong customer service skills are encouraged to apply.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing accurate product information.
• Onboards and trains teammates, sharing best practices and operational processes.
• Maintains merchandising standards, updates signage and price changes, and ensures product availability.
• Drives sales through knowledge of products and services and by supporting loyalty programs.
• Upholds store policies, safety procedures, and loss prevention guidelines.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – On Field Operations to help deliver an exceptional athlete experience in-store. You will engage customers, share product knowledge, and support merchandising and daily floor operations to ensure a high-quality shopping environment.

Ideal candidates have 1–3 years of retail or customer-facing experience and are coachable, collaborative, and reliable. This role emphasizes athlete-first service and adherence to safety and store procedures, with a