Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Mentor (OH); On-site; USD 17,000 - 26,000; Full time

Job summary

DICK'S Sporting Goods, Inc. in Mentor, Ohio is seeking a Sales Teammate to help athletes find the right products, deliver personalized service, and build connections that turn shopping into confidence and satisfaction.

You will work with a team to maintain merchandising standards, drive sales, and ensure every athlete leaves with the right purchase. This role emphasizes enthusiasm, product knowledge, and a customer-first approach.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. in Mentor, Ohio is seeking a Sales Teammate to help athletes find the right products, deliver personalized service, and build connections that turn shopping into confidence and satisfaction.

You will work with a team to maintain merchandising standards, drive sales, and ensure every athlete leaves with the right purchase. This role emphasizes enthusiasm, product knowledge, and a customer-first approach.