Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Franklin (Venango County); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Sales Teammate to provide knowledge and personalized service, helping athletes find the right products and maintain strong merchandising standards. You will build meaningful connections with every athlete, work as part of a team, and drive sales through friendly interactions, product recommendations, and loyalty program promotions.

This role values coachability, accountability, collaboration, and trust, with a focus on delivering confident purchases and

Qualifications

• Excellent customer service and communication skills.
• Ability to understand customer needs and translate to product recommendations.
• Comfort with working in a fast-paced retail environment.

Responsibilities

• Greet athletes, identify needs, and provide personalized product recommendations.
• Demonstrate product knowledge to educate athletes on features and benefits.
• Drive sales through effective selling behaviors and loyalty program promotions.
• Collaborate with teammates to achieve store goals and maintain merchandising standards.
• Represent the brand with professionalism and enthusiasm to enhance the athlete experience.

Skills

Customer service

Product knowledge

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Sales Teammate to provide knowledge and personalized service, helping athletes find the right products and maintain strong merchandising standards. You will build meaningful connections with every athlete, work as part of a team, and drive sales through friendly interactions, product recommendations, and loyalty program promotions.

This role values coachability, accountability, collaboration, and trust, with a focus on delivering confident purchases and