Athlete Experience & Loyalty Advisor

Dick's Sporting Goods; Carmel (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking an Advisor to deliver high‑touch athlete experiences on the sales floor, guide customers through checkout, loyalty programs, and services with confidence and expertise.

You will promote product knowledge, maintain merchandising standards, and contribute to a welcoming store environment where teammates and athletes feel valued and supported from day one.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet customers and proactively assist with their shopping needs using product knowledge and service.
• Uphold merchandising and presentation standards.
• Promote store programs such as loyalty and warranty services.
• Follow safety, loss prevention, and store policies and procedures.
• Create an inclusive store environment where teammates and athletes feel welcome and respected.
• Support the team across the store and perform other tasks as assigned.

Skills

Customer service

Communication

Sales knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking an Advisor to deliver high‑touch athlete experiences on the sales floor, guide customers through checkout, loyalty programs, and services with confidence and expertise.

You will promote product knowledge, maintain merchandising standards, and contribute to a welcoming store environment where teammates and athletes feel valued and supported from day one.