Athlete Experience Advisor

DICK'S Sporting Goods; Bridgeport (WV); On-site; USD 28,000 - 40,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Customer Advisor to help athletes find the right products and enjoy a high-touch shopping experience in-store. You will guide customers through checkout, explain loyalty programs, and provide responsive service to ensure satisfaction.

The role emphasizes friendly guidance, teamwork with store colleagues, and a commitment to delivering exceptional experiences to athletes of all abilities on a daily basis.

Qualifications

• High School Diploma or Equivalent.
• Retail or customer service experience is a plus.

Responsibilities

• Deliver a high-touch athlete experience by guiding athletes through checkout and loyalty programs with confidence and expertise.
• As an Advisor, build connections, drive engagement, and create a seamless end-to-end shopping journey.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

DICK’S Sporting Goods is seeking a Customer Advisor to help athletes find the right products and enjoy a high-touch shopping experience in-store. You will guide customers through checkout, explain loyalty programs, and provide responsive service to ensure satisfaction.

The role emphasizes friendly guidance, teamwork with store colleagues, and a commitment to delivering exceptional experiences to athletes of all abilities on a daily basis.