Athlete Equipment Specialist: Expert Service & Sales

DICK'S Sporting Goods; Hamilton (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods in Ohio is hiring a Specialist - Equipment Services to deliver personalized service, enable service execution, and drive sales through strong product knowledge. Join a team that empowers athletes of all abilities, onboarding new teammates, and upholding store standards while creating an elevated athlete experience.

Targeted Pay Range: $15.50 - $23.50 per hour, with starting pay varying by location, experience and position.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand shopping needs and provide clear, accurate, and knowledgeable information about products and assortment.
• Onboards and trains new and existing team members as subject matter expert of their area of the store, focusing on best practices and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.

Skills

Customer service

Retail experience

Communication skills

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Ohio is hiring a Specialist - Equipment Services to deliver personalized service, enable service execution, and drive sales through strong product knowledge. Join a team that empowers athletes of all abilities, onboarding new teammates, and upholding store standards while creating an elevated athlete experience.

Targeted Pay Range: $15.50 - $23.50 per hour, with starting pay varying by location, experience and position.