Athlete Equipment Services Specialist

Dick's Sporting Goods; Lafayette (LA); On-site; USD 30,000 - 44,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Equipment Services to deliver personalized service, drive sales through product knowledge, and create an elevated athlete experience inside our store.

You will engage athletes, provide expert product recommendations, and support service execution while upholding store standards and safety policies. Experience in retail or customer-facing roles is preferred, with a High School Diploma or equivalent.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand their shopping needs and provide clear, knowledgeable information about products.
• Assists with onboarding and training of new team members, acting as a subject matter expert.
• Ensures products are ready for purchase and athletes are engaged when and where they want.
• Upholds merchandising and presentation standards by following floor set plans, signage, and inventory practices.
• Promotes participation in company programs such as loyalty, warranties, and card enrollment.
• Creates an inclusive store environment with respect for teammates and athletes, adhering to safety and SOPs.

Education

High School Diploma or equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Equipment Services to deliver personalized service, drive sales through product knowledge, and create an elevated athlete experience inside our store.

You will engage athletes, provide expert product recommendations, and support service execution while upholding store standards and safety policies. Experience in retail or customer-facing roles is preferred, with a High School Diploma or equivalent.