Athena EMR Trainer — Field Deployments & Go-Live

Upperline Health Inc; Nashville, Northern (TN, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K plan

Job summary

Upperline Health is seeking an EMR Training Specialist to join our growing EMR Technology team. You will lead hands-on Athena EMR training for clinical and administrative staff and provide on-site go-live support across multiple clinics.

This field-facing role requires 80-100% travel to support EMR transitions, new site implementations, and on-site troubleshooting, ensuring smooth clinic operations and end-user adoption.

Qualifications

• Experience in healthcare IT or EMR training is preferred.
• Familiarity with Athena EMR systems strongly preferred; willingness to develop deep knowledge.

Responsibilities

• Deliver hands-on Athena EMR training for clinical/admin staff.
• Provide on-site go-live support and troubleshoot real-time workflow questions.
• Coordinate EMR transitions and new site implementations, including scheduling and readiness checklists.
• Assist with configuration support and data migration tasks, validating accuracy pre/post go-live.
• Document workflows, training feedback, and recurring end-user questions for optimization.

Skills

Training delivery

EMR troubleshooting

Interpersonal communication

Travel readiness

Healthcare IT

Education

Bachelor's degree preferred (healthcare admin/IT)

Tools

Athena EMR

Job description

Upperline Health is seeking an EMR Training Specialist to join our growing EMR Technology team. You will lead hands-on Athena EMR training for clinical and administrative staff and provide on-site go-live support across multiple clinics.

This field-facing role requires 80-100% travel to support EMR transitions, new site implementations, and on-site troubleshooting, ensuring smooth clinic operations and end-user adoption.