Commercial Insurance Customer Service Representative

Capstone Search Group; Orlando (FL); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading insurance agency is seeking a Commercial Client Service Representative for a fully remote position. The ideal candidate will have at least one year's experience in commercial property and casualty service. This role involves managing accounts, performing administrative tasks, and revitalizing client relationships within the middle market sector of various industries.

Qualifications

• Minimum one year of commercial property and casualty service experience.
• State insurance license is required.

Responsibilities

• Build and maintain relationships with accounts.
• Perform account administration and handle renewals.
• Address and resolve any client problems.

Skills

Customer service

Account management

Problem resolution

Education

Active 2-20 insurance license

Job description

[vc_row][vc_column][vc_custom_heading text="About the Role" font_container="tag:h3|font_size:26px|text_align:left|line_height:24px" google_fonts="font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal"][vc_column_text css=".vc_custom_1750169358518{margin-bottom: 50px !important;}"]100% remote insurance job opening for qualified Florida residents with an active 2-20 insurance license to be aCommercial CSRfor one of the fastest growing insurance agencies in the country.

Job highlights include:

• Experience:Minimum one(1) year of commercial property and casualty service and account management experience.
• Portfolio:Mostlya generalist book in various industrial sectors.Expect a blend of account sizes with the average client fitting in the ‘middle market’ category.
• License:State insurance license is required.

[/vc_column_text][vc_custom_heading text="Duties & Responsibilities" font_container="tag:h3|font_size:26px|text_align:left|line_height:24px" google_fonts="font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1750169387432{margin-bottom: 50px !important;}"]For new and renewal clients:

• Build, maintain, and strengthen relationships with your accounts.
• Expand relationships with various insurance carriers.
• Perform account administration.
• Handle renewals.
• Address and resolve any problems/concerns that arise.

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Tagged as: account manager, administrative, casualty, client service, commercial, customer service, insurance, marketing, package policies, policy administration, project management, property, renewal, SBU, small business