Asst. Store Manager - Fashion Place, UT

TravisMathew, LLC; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

TravisMathew is seeking an experienced Store Manager to lead customer-focused sales on the floor and drive store performance. You will build relationships with clients, mentor a team of associates, and execute strategies to meet key metrics and brand standards.

Responsibilities include recruiting and training staff, managing inventory and visual merchandising, and coordinating events and CRM activities to reward repeat business.

Qualifications

• Bachelor’s degree in business or related field preferred.
• Minimum 3 years in client service.
• Minimum 2 years in retail store management.

Responsibilities

• Provide approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop/retain a following of repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of support managers and client experience focused associates.
• Train and coach the team to meet and/or adhere to client service standards and company policies and procedures.
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures including product receipt, transfers and returns.
• Manage and maintain store cleanliness and organization, including front of house and stock space.
• Foster a work environment focused on teamwork and productivity.

Skills

Microsoft Office

POS systems

Back-office ops

Visual merchandising

Recruitment & training

Cross-functional collaboration

Independent decision making

Non-traditional hours

Communication skills

Education

Bachelor's Degree in Business or related field

Job description

Roles and Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop/retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach the team to meet and/or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

Technical Competencies

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or to elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

Education and Experience

Bachelor’s Degree in Business or related field preferred.

Minimum 3 years’ experience in a client service–related capacity.

Minimum 2 years’ experience in retail store management.

Physical Requirements / Work Environment

Work is performed in a retail environment/store. Walk, sit, stand, bend, reach and move continually during working hours.

Equal Employment Opportunity Statement

TravisMathew is an Equal Employment Opportunity