Asst. Store Manager - Del Amo CA

TravisMathew; Torrance (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

TravisMathew in Torrance is seeking an Assistant Store Manager to support day-to-day retail operations, drive sales, lead the team, and ensure exceptional service.

You will recruit and train staff, implement merchandising standards, manage inventory, and execute store initiatives to grow loyalty and client experience.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide approachable, efficient sales service on the floor to meet sales goals.
• Develop and retain a following of repeat clients to drive sales.
• Lead and coach a team of associates to meet service standards and policies.
• Assist in recruiting and training store staff.
• Create in-store events and marketing to drive repeat business.
• Oversee product presentation and merchandising to maximize space and sales.
• Manage inventory receipt, transfers and returns.

Skills

Microsoft Applications

POS systems

Back-office operations

Visual merchandising

People development

Cross-functional collaboration

Decision making

Flexible hours

Communication skills

Education

Bachelor’s Degree in Business or related field

3+ years client service experience

2+ years retail store management

Tools

POS software

Retail management software

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

JOB OVERVIEW

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Business or related field preferred
• Minimum 3 years’ experience in a client service-related capacity
• Minimum 2 years’ experience in retail store management

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

24.00 - 25.20 - 26.40 USD Hourly

TravisMathew is an Equal Employment Opportunity