Asst. Store Manager - Domain, TX

TravisMathew, LLC; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

TravisMathew is seeking an Assistant Store Manager to drive sales and deliver exceptional service on the floor. You will connect with clients, build repeat business, and help recruit and train a high-performing team.

You will implement product and visual merchandising standards, manage inventory and store operations, and foster a collaborative, productive work environment. This role requires weekend/evening availability and strong communication skills.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide an approachable sales and service focus on the floor to meet sales goals.
• Connect with clients and develop repeat customers to drive sales.
• Assist in strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of associates.
• Train and coach staff to meet client service standards and policies.
• Create and manage in-store events and CRM activity.
• Implement merchandising directives to maximize space and sales.
• Manage inventory receipts, transfers and returns.
• Maintain store cleanliness and organization on the floor and stock areas.
• Foster teamwork and productivity across the store.

Skills

Microsoft Applications

POS systems

Back-office operations

Visual merchandising

Team recruitment and coaching

Cross-functional collaboration

Decision making

Written and verbal communication

Weekend/evening availability

Education

Bachelor’s Degree in Business or related field

Tools

CRM software

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e‑commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

Assistant Store Manager – Roles and Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

Technical Competencies (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escalated when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

Education and Experience

• Bachelor’s Degree in Business or related field preferred
• Minimum 3 years’ experience in a client service-related capacity
• Minimum 2 years’ experience in retail store management

Physical Requirements / Work Environment (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

Experience comes in many forms – skills are transferable, and passion goes a long way.

We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity