Asst. Director, Student Financial Aid

Berkshirejobs; North Adams (MA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Tuition Waivers & Discounts

Paid Time Off

Job summary

Massachusetts College of Liberal Arts in North Adams seeks an Assistant Director to oversee all federal, private, and state loan programs, SAP administration, and professional judgment processes. This role manages EDConnect data exchanges, scholarship programs, and coordination with Admissions for affordability initiatives.

You will supervise SFS clerks, collaborate with Academic Affairs, and guide complex aid cases, ensuring compliance with Title IV regulations.

Qualifications

• Bachelor's degree required; Master's preferred.
• Experience with federal Direct Loan management and staff supervision.
• Experience with SAP and professional judgment.

Responsibilities

• Execute daily EDConnect & data system file exchanges; monitor batch issues.
• Direct management of Federal Direct Loan origination, processing, and disbursement.
• Process Return of Title IV Funds (R2T4) for withdrawals.
• Package and repackage financial aid awards per requirements.
• Oversee institutional and donor-funded scholarship programs and renewals.
• Collaborate with Admissions and Enrollment to support affordability initiatives.
• Review Special Circumstance appeals using professional judgment.
• Monitor SAP administration and counsel students on aid restoration.
• Process verification files and clear ISIR flags (citizenship, NSLDS).
• Supervise SFS staff and coordinate with Student Accounts.
• Oversee program reconciliations and assist with reporting and audits.
• Provide advanced counseling and represent at open houses and orientation.

Skills

Professional Judgment

Scholarships administration

SAP experience

Higher education experience

Data analysis

Project management

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

Ellucian Banner

COD

NSLDS

AwardSpring

Microsoft Office Suite

Job description

Massachusetts College of Liberal Arts in North Adams seeks an Assistant Director to oversee all federal, private, and state loan programs, SAP administration, and professional judgment processes. This role manages EDConnect data exchanges, scholarship programs, and coordination with Admissions for affordability initiatives.

You will supervise SFS clerks, collaborate with Academic Affairs, and guide complex aid cases, ensuring compliance with Title IV regulations.