Association Manager

McKinley Homes; Norcross (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

McKinley Homes seeks an experienced Portfolio Manager to oversee an HOA community portfolio, including residential units, amenities, and compliance with developer/declarant requirements.

The role emphasizes strong vendor management, budgeting, and resident relations. In-office presence is required from Monday to Friday, 9:00 am to 5:00 pm, with no remote work available.

Qualifications

• Experience managing Developer/Declarant communities.
• Strong financial reporting and budgeting skills.
• Excellent resident relations and conflict resolution.
• Hands-on HOA operations and vendor management.

Responsibilities

• Manage a portfolio of HOA properties and coordinate with Developer/Declarant communities.
• Develop and manage the HOA budget; collect dues and maintain records.
• Conduct monthly inspections and ensure compliance with standards.
• Oversee vendor selection, contracts, and service quality; obtain competitive quotes.
• Serve as main point of contact for residents and address inquiries and concerns.
• Enforce covenants, bylaws, and community policies; coordinate board actions.
• Organize and attend HOA board meetings; prepare agendas and minutes.
• Maintain accurate documentation and records for all property activities.

Skills

Portfolio management

HOA operations

Vendor management

Budgeting

Communication

Regulatory compliance

Job description

We are seeking an experienced Portfolio Manager to join our team. The ideal candidate will be responsible for managing a portfolio of properties and must have prior experience in collaborating with Developer/Declarant communities, demonstrating a thorough understanding of the unique challenges and requirements associated with such environments.

Developer/Declarant Community Management:

• Utilize previous experience in managing Developer/Declarant communities to navigate the specific challenges and requirements associated with such properties.
• Foster positive relationships with developers, declarants, and other relevant parties to ensure smooth collaboration and adherence to community guidelines.

Property Operations Management:

• Oversee the overall management of the HOA community, including residential units, common areas, amenities, and facilities.
• Coordinate with vendors and contractors for maintenance, repairs, and improvements to ensure the property is well-maintained and aesthetically pleasing.
• Respond promptly to maintenance requests and resolve issues efficiently.

Monthly Property Inspections:

• Conduct regular, thorough inspections of assigned properties to ensure compliance with established standards and identify any maintenance or compliance issues.
• Document inspection findings, communicate observations to relevant stakeholders, and coordinate necessary corrective actions.

Financial Management:

• Develop and manage the HOA budget in collaboration with the HOA board.
• Collect and process HOA dues and fees, ensuring timely payments and accurate financial records.
• Provide regular financial reports to the HOA board and stakeholders.

Resident Relations:

• Serve as the primary point of contact for residents’ inquiries, concerns, and feedback.
• Foster positive relationships with residents, addressing their needs and resolving conflicts in a professional and courteous manner.
• Keep residents informed about community news, events, and updates.

Rules and Compliance:

• Enforce community rules, covenants, and bylaws to maintain a harmonious living environment for all residents.
• Work with the HOA board to develop and update community policies as needed.
• Address violations and take appropriate actions to ensure compliance.

Meeting and Communication:

• Organize and attend regular HOA board meetings, preparing meeting agendas and taking minutes.
• Communicate effectively with the HOA board, residents, and vendors regarding property-related matters and community updates.

Vendor and Contractor Management:

• Establish and maintain relationships with vendors and contractors to obtain quality services and competitive quotes.
• Review and approve vendor contracts and service agreements.

Records and Documentation:

• Maintain accurate records, including financial documents, resident communication, and property-related data.
• Ensure all relevant documents, contracts, and records are properly organized and easily accessible.

Note: This position requires an in-office presence from Monday to Friday, 9:00 am to 5:00 pm. Remote work is not available.