ASSOCIATE WORKSTATION TECHNICIAN

IDR Inc.; Ontario (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the healthcare industry is seeking a Workstation Technician to support a Microsoft-based network. This role involves managing PC hardware and software, assisting with deployments, and maintaining a detailed approach. Offering competitive compensation and full benefits during a 2-year contract.

Benefits

Full Benefits (Medical, Dental, Vision)

Employee Stock Ownership Program

Excellent work/life balance

Qualifications

• 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
• Experience dealing with over 5 daily PC refreshes and 25 weekly PC refreshes.

Responsibilities

• Provide support for a Microsoft-based network, including Windows 10/11 and Microsoft Office 365.
• Manage and troubleshoot PC hardware and software issues.
• Assist with deployment processes and asset management.

Skills

Operating Systems knowledge

Hardware configuration

Software installation

Customer service experience

Education

High School Diploma

Job description

IDR is seeking a Workstation Technician for one of our top Healthcare clients in the Riverside, CA. This is a 2 year contract role . If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities :

Provide support for a Microsoft-based network, including Windows 10 / 11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.

Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.

Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.

Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS :

High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.

Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.

2+ years in a client - facing role ( working with clinical staff, asset inventory)

Experience dealing with over5 daily pc refreshes / 25 weekly pc refreshes What's in it for you?

Full Benefits during the contract! (Medical, Dental, Vision, etc.)

Ability to get your foot in the door with a well-established company

Competitive compensation

Excellent work / life balance Why IDR?

20+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Dedicated Engagement Manager who is committed to you and your success

Medical, Dental, Vision, and Life Insurance

ClearlyRated’s Best of Staffing Client and Talent Award winner 11years in a row PandoLogic. Keywords : Help Desk Specialist, Location : Ontario, CA - 91764

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