Associate Technical Training Instructor

City of Shakopee, MN; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Emerson is seeking a training professional based in Cranberry Township, PA to teach Ovation DCS software and hardware concepts. The role involves hands-on installation of software on Dell workstations, configuring fast Ethernet networks with Cisco gear, and delivering in-house and on-site training across North America.

You will partner with Field Engineers, Sales, and Project Engineering to create, update, and refine Ovation training content, monitor outcomes, and ensure customer satisfaction.

Qualifications

• Bachelor's degree in engineering, computer science, or similar technical field, or equivalent combination of education and experience.
• Demonstrated effective oral and written communication skills.
• Knowledge of basic presentation techniques and current computing technologies.
• Willingness and ability to travel up to 40%.
• Legal authorization to work in the United States without sponsorship now or in the future.

Responsibilities

• Conduct in-house training in Pittsburgh, PA and at customer locations across North America.
• Deliver custom training programs to satisfy customer requirements.
• Coordinate and develop new course outlines, instructor guide plans, and training aids for Ovation courses.
• Review and monitor classroom instructional performance, course content, and customer satisfaction data surveys.
• Develop procedures to maintain and upgrade Ovation training software and hardware systems.
• Work effectively with Field Engineers, Sales/Software Engineering, and Project Engineering personnel.

Skills

Communication skills

Presentation skills

Education

Bachelor's degree in engineering or related field

Job description

If you are looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Cranberry Township, PA location, you will be part of the Educational Services department which teaches Ovation distributed control system (DCS) product to our customers in the Power Generation and Water/Wastewater Treatment industries.

This is an excellent opportunity to learn our product which requires installing Microsoft Windows based software and Ovation software on Dell workstations, creating a fast-Ethernet network with Cisco switches and routers, and adding our Ovation Controllers. This position teaches customers how to use our software and hardware applications.

Responsibilities

• Conduct in-house training in Pittsburgh, PA and at customer locations across North America. A state-of-the-art training facility is at your disposal.
• Deliver custom training programs to satisfy customer requirements.
• Coordinate and develop new course outlines, instructor guide plans, and training aids for Ovation courses.
• Review and monitor classroom instructional performance, course content, and customer satisfaction data surveys.
• Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems.
• Work effectively with Field Engineers, Sales/Software Engineering, and Project Engineering personnel.

About You

You effectively communicate in various settings: one-on-one, small, and large groups, or among diverse styles and position levels. You seek feedback from more than one source and analyze areas needing improvement. You build strong customer relationships.

Requirements

• Bachelor's degree in engineering, computer science, or similar technical field, or equivalent combination of education and experience.
• Demonstrated effective oral and written communication skills.
• Knowledge of basic presentation techniques and current computing technologies.
• Willingness and ability to travel up to 40%.
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications

• Prior experience conducting technical training in the Power Generation and Water/Wastewater Treatment industries.
• Knowledge of teaching techniques acquired through work experience or formal education.

Benefits

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.