Associate Technical Training Instructor

City of Shakopee, MN; Cranberry Township (Butler County); On-site; USD 65,000 - 85,000; Full time

Job summary

Emerson is seeking a training professional to teach Ovation software and hardware concepts at our Cranberry Township, PA location and at customer sites across North America. You will create and deliver customized training, develop new course outlines, and maintain Ovation training systems with a team of engineers and sales staff.

The role emphasizes delivering effective instruction, gathering feedback, and ensuring customer satisfaction while traveling up to 40% and leveraging Windows-based

Qualifications

• Bachelor's degree in engineering, computer science, or similar technical field, or equivalent combination of education and experience
• Demonstrated effective oral and written communication skills
• Knowledge of basic presentation techniques and current computing technologies
• Willingness and ability to travel up to 40%
• Legal authorization to work in the United States without sponsorship now or in the future

Responsibilities

• Conduct in-house training in Pittsburgh, PA and at customer locations across North America
• Deliver custom training programs to satisfy customer requirements
• Coordinate and develop new course outlines, instructor guide plans, and training aids for Ovation courses
• Review and monitor classroom instructional performance, course content, and customer satisfaction data surveys
• Develop procedures to maintain and upgrade new Ovation training software and hardware systems
• Work effectively with Field Engineers, Sales/Software Engineering, and Project Engineering personnel

Skills

Communication skills

Travel up to 40%

Customer relationship

Education

Bachelor's degree in engineering, computer science, or similar technical field

Tools

Ovation software

Windows-based software

Dell workstations

Job description

If you are looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Cranberry Township, PA location, you will be part of the Educational Services department which teaches Ovation distributed control system (DCS) product to our customers in the Power Generation and Water/Wastewater Treatment industries.

This is an excellent opportunity to learn our product which requires installing Microsoft Windows based software and Ovation software on Dell workstations, creating a fast-Ethernet network with Cisco switches and routers, and adding our Ovation Controllers. This position teaches customers how to use our software and hardware applications.

Responsibilities

• Conduct in-house training in Pittsburgh, PA and at customer locations across North America. A state-of-the-art training facility is at your disposal.
• Deliver custom training programs to satisfy customer requirements.
• Coordinate and develop new course outlines, instructor guide plans, and training aids for Ovation courses.
• Review and monitor classroom instructional performance, course content, and customer satisfaction data surveys.
• Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems.
• Work effectively with Field Engineers, Sales/Software Engineering, and Project Engineering personnel.

Who You Are

You effectively communicate in various settings: one-on-one, small, and large groups, or among diverse styles and position levels. You seek feedback from more than one source and analyze areas needing improvement. You build strong customer relationships.

Requirements

• Bachelor's degree in engineering, computer science, or similar technical field, or equivalent combination of education and experience
• Demonstrated effective oral and written communication skills
• Knowledge of basic presentation techniques and current computing technologies
• Willingness and ability to travel up to 40%
• Legal authorization to work in the United States without sponsorship now or in the future

Preferred Qualifications

• Prior experience conducting technical training in the Power Generation and Water/Wastewater Treatment industries
• Knowledge of teaching techniques acquired through work experience or formal education

Compensation & Benefits

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job Info

• Job Identification 26004371
• Job Function Customer Service
• Posting Date 07/17/2026, 04:36 PM
• Job Schedule Full time

1000 Westinghouse Drive, Cranberry Township, PA, 16066, US